Terms of Service for Ftoon Salon

(Effective Date: 16/3/2025)

Welcome to Ftoon Salon! These Terms of Service ("Terms") govern your use of our website (ftoon.me) and our salon services. By accessing our website or booking an appointment, you agree to comply with these Terms.

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1. Services Offered

Ftoon Salon provides professional hair and beauty services, including but not limited to:

Hair styling, cutting, and coloring

Hair treatments

Other beauty-related services as listed on our website

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2. Booking and Appointments

Appointments can be booked online, by phone, or in person.

Clients must arrive on time for their scheduled appointment. Late arrivals may result in rescheduling or reduced service time.

Cancellations should be made at least 24 hours in advance to avoid cancellation fees.

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3. Pricing and Payments

All prices for services are listed on our website and may be subject to change without prior notice.

Payment must be made in full at the time of service. We accept cash, credit/debit cards, and other payment methods as specified on our website.

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4. Refunds and Cancellations

Service Refunds: Due to the nature of beauty services, we do not offer refunds. However, if you are unsatisfied with the service, please contact us within 48 hours, and we will do our best to resolve the issue.

Product Refunds: Unopened and unused products may be returned within 7 days of purchase with a valid receipt.

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5. Client Responsibilities

Clients must inform the stylist of any allergies or sensitivities before receiving a service.

We are not responsible for any adverse reactions due to undisclosed allergies or previous chemical treatments.

Clients must follow the stylist’s post-care instructions to maintain results.

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6. Privacy and Data Protection

We collect personal information such as name, phone number, and email for appointment bookings and service records.

Your information will not be shared with third parties without consent, except where required by law.

For more details, please refer to our Privacy Policy.

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7. Code of Conduct

To maintain a professional and comfortable environment:

We reserve the right to refuse service to any client who behaves in a disruptive, abusive, or inappropriate manner.

Any form of harassment toward staff or other clients will result in immediate refusal of service.

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8. Liability Disclaimer

Ftoon Salon is not responsible for any damage resulting from the misuse of services or products purchased from us.

By using our services, you agree that Ftoon Salon and its employees are not liable for any injury, allergic reactions, or dissatisfaction with the service.

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9. Changes to Terms

Ftoon Salon reserves the right to update or modify these Terms at any time.

Continued use of our services after changes are made constitutes acceptance of the new Terms.

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10. Contact Information

If you have any questions regarding these Terms, please contact us at:

📍 Salon Address: iraq-erbil- runaki street near rudaw tv

📞 Phone: 009647502116000

📧 Email: info@ftoon.me